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Warranty Information

OTB transfers the manufacturer, (architectural products, caulking and adhesive) basic limited factory warranty against defects in material and workmanship for five (5) years from delivery date or substantial installation completion. If a defect is found in the architectural elements, OTB will review the situation and determine if replacement, repair of refund of the product is appropriate. This warranty does not include labor, transportation costs or any other expenses of any kind incurred in connection with the purchase, use or installation of the product. Replacement, repair or refund is the sole and exclusive option under this limited warranty.

This limited warranty for products and installation does not cover damage resulting from mishandling in transit (if within the customers control), acts of God, customer alteration, vandalism, misuse, abuse, improper maintenance, unreasonable care or other causes not arising from defects in workmanship and materials. THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDINIG ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PURPOSE, OTHER THAN AS EXPRESSED HEREIN.